Question 1

What is Wajub?

Accepted Answer

Wajub is a payment orchestration platform for Africa that allows businesses to accept mobile money, cards, and bank transfers through a single API. It supports 35+ providers across 16 countries and 158+ currencies, with AI-powered smart routing that increases approval rates by 15-30%.

Question 2

Which payment methods does Wajub support?

Accepted Answer

Wajub supports 20+ payment methods including mobile money (MTN MoMo, Orange Money, Wave, Airtel Money, M-Pesa, Moov, Express Union, InTouch, Free Money), cards (Visa, Mastercard, American Express), and bank transfers across 16 African countries.

Question 3

How does Wajub pricing work?

Accepted Answer

Wajub offers 4 plans: Pay as you go (free, no commitment), Growth (9,900 XAF/month), Scale (29,900 XAF/month), and Enterprise (custom pricing). BYOP (Bring Your Own Provider) incurs 0% Wajub commission. Discounts available for 6-month (-10%) and 12-month (-20%) commitments.

Question 4

What is payment orchestration?

Accepted Answer

Payment orchestration is a technology layer that connects a business to multiple payment providers through a single API. It uses smart routing to automatically select the optimal provider for each transaction, automatic failover to redirect failed payments to backup providers, and smart retries to recover declined transactions — increasing overall approval rates by 15-30%.

Question 5

Which countries does Wajub cover?

Accepted Answer

Wajub covers 16 African countries: Cameroon, Côte d'Ivoire, Senegal, Nigeria, Ghana, Kenya, Tanzania, Uganda, South Africa, DRC, Benin, Togo, Mali, Burkina Faso, Guinea, and Madagascar.

Question 6

Is Wajub secure and compliant?

Accepted Answer

Yes. Wajub applies TLS 1.3 encryption in transit, AES-256 at rest, mandatory 2FA, PCI DSS-aligned architecture, ISO 27001 and SOC 2 frameworks, quarterly penetration tests, and a public bug bounty program. Wajub holds regulatory authorizations in the UK (FCA), France (ACPR), Cameroon (COBAC), and Côte d'Ivoire (BCEAO).

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